We will guide you on how to disable Google Authenticator, which is already enabled.
*Please note that disabling Google Authenticator may weaken the security of your account.
STEP 1. Account page access > Click the Disable button in the Google Authentication field.
STEP 2. Please enter all input fields in the Google authenticator pop-up correctly.
- Account Password
- Google Authentication verification code
STEP 3. If you have entered all fields correctly, click the Submit button.
STEP 4. If you entered the password and verification code correctly, a pop-up message will appear stating that Google Authenticator has been disabled.
STEP 5. Check if Google Authenticator is disabled on your account page
*If an error occurs during the Google Authenticator process, please contact our customer support team.