We will guide you on how to withdraw crypto assets.
*KYC verification is required to withdrawal cryptocurrency.
If you have not completed KYC verification, please refer to the document below.
Step 1. Access Wallet Page > [Cryptocurrency] > [Withdrawal Address] > Click Click [Withdrawal] of the cryptocurrency you want to withdraw.
Step 2. Select a withdrawal address and enter the withdrawal amount.
Withdrawal Address: Select from the list of withdrawal addresses you have added.
Withdrawal Amount: You can enter any quantity within the withdrawable limit.
Miner Fee: This is the fee paid to the blockchain.
Actual arrival amount: The actual amount to be deposited into the withdrawal address.
Step 3. Enter withdrawal information and click [Submit].
Step 4. Enter the email Verification Code and click the [Submit] button.
(The email verification code will be sent to the registered email address when you click the [Send Verification Code] button.)
Step 4-1. If OTP is enabled, the OTP input field is added. Enter the code in the OTP field within the time limit.
* You can check your withdrawal history in [History] - [Withdrawal].
*If the withdrawal has not been completed for a long time, please leave the withdrawal information (Your SAKURA NFT's Account, coin name, coin quantity, withdrawal address) through the "support" service on the website and we will check and reply to you.
*If you have any problems, please feel free to contact our customer support team.