Cryptocurrency transfer is typically accomplished through three processes.
Process one. Withdrawal from cryptocurrency wallet
Process two. Block confirmation in blockchain network
Process three. Deposit to cryptocurrency wallet
If the withdrawal is completed on the SAKURA NFT but not reflected in the deposit wallet, it is likely that sufficient blocks have not been confirmed in the blockchain network.
For the number of blocks required to reflect the deposit, please contact the platform that provides the deposit wallet.
*You can refer to the progress on the blockchain network for the withdrawn coins through the guide link below.
How to Find My Transaction ID (TxID)
The number of blocks of coins that have been withdrawn can be seen in the example in the image below.
*If you have any problems, please feel free to contact our customer support team.